*This post was created on behalf of one of Bravado’s clients.
Our client is AI-powered technical support solution is the gold standard for saving time and accelerating customer adoption. By learning from your documentation, guides, and APIs, it:
- Delivers instant, expert responses to customer inquiries
- Assists with debugging and writing code
- Helps unblock customers while reducing support ticket volume
- Provides insights to enhance product documentation
Empower your team, elevate the customer experience, and drive stronger product adoption with this intelligent, scalable support system.
Location: San Mateo, California
Responsibilities:
- Build and maintain strong, long-lasting relationships with clients to ensure satisfaction and retention.
- Identify new business opportunities, pitch products or services, and close deals to meet or exceed sales targets.
- Understand clients’ business objectives and tailor solutions that align with their goals.
- Prepare and deliver compelling presentations, proposals, and quotes that highlight the value of your offering.
- Negotiate terms and pricing with clients to finalize agreements while maintaining company profitability.
- Work closely with internal teams like marketing, customer success, and product development to deliver a seamless client experience.
- Maintain an organized sales pipeline using CRM tools to track leads, progress, and follow-ups.
- Stay updated on industry trends, competitors, and market conditions to inform sales strategies.
- Gather feedback to help improve products/services and relay client insights to relevant departments.
- Provide regular updates and forecasts to sales management based on performance metrics and expected closures.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Proven experience in a sales or account management role (often 1–3+ years depending on the industry).
- Strong verbal and written communication skills to effectively pitch ideas and build relationships.
- Ability to understand client needs and deliver solutions that drive satisfaction and loyalty.
- Skilled in managing objections, negotiating terms, and closing deals confidently.
- Familiarity with CRM tools (like Salesforce, HubSpot, Zoho) and common business software (MS Office, Google Workspace).
- Capable of handling multiple accounts, priorities, and deadlines efficiently.
- Able to quickly address client concerns and find practical solutions.
- Motivated by achieving and exceeding sales targets and KPIs.
- Comfortable working across departments to ensure client satisfaction and success.
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What is Bravado?
Bravado is a community of sales professionals built for sales professionals by sales professionals. Whether you are actively looking for a new sales role or seeking career advice on how to hit quota, Bravado is your ultimate resource for anything sales related.
Why can’t I see the name of this specific company?
Bravado works with a plethora of companies specifically seeking to grow their sales teams, hence, there is a large range of active opportunities (just like this job posting!) available in our network. Once you join our community using the “apply now” button, you will be shown all available job opportunities that match your profile.
Why do I have to join Bravado to apply?
Sales professionals often get the short end of the stick, but Bravado is here to change that. Our onboarding process focuses on highlighting your unique sales skills and our internal algorithm will match you with the most relevant active job opportunities. Essentially, by applying to this one position through us, you will be considered for all others in the same job title category as well.
I want to work for Bravado!
That’s great! You can find our internal job postings using the link below:
https://boards.greenhouse.io/bravado
