logo bravado

Customer Success Manager (Remote)

United States of America




*This post was created on behalf of one of Bravado’s clients.

Our client is a leading software company that provides a diverse suite of products aimed at enhancing collaboration, productivity, and project management within organizations. Their product suite includes tools for project tracking, team communication, and software development. These products are designed to streamline workflow processes, improve team coordination, and facilitate seamless communication.

Location: United States of America (Remote)

At this role, you will:

- Develop trusted advisor relationships with customers (C-suite) to ensure success and maximize value from the platform throughout their lifecycle

- Collaborate with account managers to create joint success plans aligned with customers' business strategies and defined success metrics.

- Manage post-sales activities, utilizing strong relationship-building, product knowledge, and effective planning and execution

- Maintain a profound understanding of the product, addressing customers' specific requirements with the most relevant features/functionality

- Proactively engage customers to drive early and sustained product adoption, while identifying and mitigating risks to prevent churn.


- 3+ years of experience in the enterprise software industry

- 4+ years as a CSM with Enterprise experience

- A CSM with enterprise experience within the enterprise software industry.


What is Bravado?

Bravado is a community of sales professionals built for sales professionals by sales professionals. Whether you are actively looking for a new sales role or seeking career advice on how to hit quota, Bravado is your ultimate resource for anything sales related.

Why can’t I see the name of this specific company?

Bravado works with a plethora of companies specifically seeking to grow their sales teams, hence, there is a large range of active opportunities (just like this job posting!) available in our network. Once you join our community using the “apply now” button, you will be shown all available job opportunities that match your profile.

Why do I have to join Bravado to apply?

Sales professionals often get the short end of the stick, but Bravado is here to change that. Our onboarding process focuses on highlighting your unique sales skills and our internal algorithm will match you with the most relevant active job opportunities. Essentially, by applying to this one position through us, you will be considered for all others in the same job title category as well.

I want to work for Bravado!

That’s great! You can find our internal job postings here!

Apply Now