*This post was created on behalf of one of Bravado’s clients.
Our client is a values-driven company, and their values are fundamental to how they approach everything they do. Demonstrating their values – and the behaviors associated with them – is as important as the results of their work. And those values manifest not only in how they relate to each other but how they exist in the world. How they make an impact is just as important as the impact itself. That includes their commitment to racial justice and their decision to become a B Corp organization.
Our client is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies to create a better world of work. They empower companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on our client every day.
Our client is backed by leading capital venture funds and has offices in the US, UK, Germany and Australia. They have been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
Location: Australia (Melbourne)
Required Qualifications:
- Strong verbal and written communication skills are essential for effectively engaging with prospects over phone, email, and other communication channels.
- Previous experience in outbound sales, telemarketing, or customer service roles is often required. Candidates should be comfortable making cold calls, pitching products or services, and handling objections.
- Outbound Sales Development Representatives need to be proactive and self-motivated, with the ability to identify and pursue new leads and opportunities independently.
- Success in outbound sales often requires persistence and resilience in the face of rejection or objections. Candidates should be able to handle rejection gracefully and persistently pursue leads until they achieve results.
- Outbound Sales Development Representatives are typically responsible for meeting or exceeding sales targets and quotas. Candidates should be goal-oriented and driven by measurable results.
- Strong organizational skills are necessary for managing a high volume of outbound calls, emails, and other sales activities efficiently. Candidates should be able to prioritize tasks, manage their time effectively, and follow up with leads in a timely manner.
- The ability to adapt to changing circumstances, such as shifting sales strategies or evolving market conditions, is important in outbound sales. Candidates should be flexible and able to adjust their approach based on feedback and performance metrics.
- While outbound sales can be an individual-focused role, collaboration with other members of the sales team and cross-functional teams is important for sharing insights, coordinating efforts, and supporting overall sales objectives.
- Proficiency with sales and CRM software is often required for tracking leads, managing contacts, and recording sales activities. Candidates should be comfortable using technology to support their sales efforts.
- Ultimately, successful outbound sales development is about creating value for customers and addressing their needs. Candidates should have a customer-centric mindset and be genuinely interested in helping prospects solve their problems or achieve their goals.
In This Role, You Will:
- You will research and identify potential leads and prospects through various channels, including cold calling, email outreach, social media, and other sales prospecting techniques.
- You will proactively reach out to leads and prospects via phone calls, emails, and other communication channels to introduce them to the company's products or services and gauge their interest.
- You will conduct qualifying conversations with leads to assess their needs, challenges, and fit for the company's solutions. This involves asking probing questions to understand their pain points and priorities.
- You will educate prospects about the features, benefits, and value proposition of the company's products or services. This may involve delivering scripted pitches or presentations tailored to the prospect's needs.
- You will work to schedule meetings, product demonstrations, or other follow-up interactions with qualified leads for the sales team. This involves effectively communicating the value proposition and benefits of engaging further with the company.
- You will follow up with leads and prospects through multiple touchpoints to nurture relationships and move them through the sales funnel. This requires persistence and resilience in the face of rejection or objections.
- You will accurately record all interactions and relevant information about leads and prospects in the company's CRM system. This includes updating contact information, tracking communication history, and recording key details about each prospect.
- You will collaborate closely with the sales team to provide them with qualified leads and support their efforts in closing deals. This involves communicating effectively, sharing insights, and coordinating efforts to maximize sales opportunities.
- You will be responsible for meeting or exceeding monthly or quarterly quotas for lead generation, qualified meetings, or other key performance metrics established by sales management.
- You will continuously learn about the company's products, industry trends, and sales techniques to improve your effectiveness as a sales development representative. This involves seeking feedback, attending training sessions, and staying informed about best practices in outbound sales.
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